You will receive an email confirmation with a tracking number once your order has been shipped. (Please check your spam mail)
Please email firstname.lastname@example.org with any shipping questions or order concerns
All returns/exchanges can be sent to:
Fia and Belle
108 E 6th St
Fremont, NE 68025
Fia and Belle is not responsible for lost or stolen packages. Once your tracking information indicates "Delivered” Fia and Belle is not responsible for stolen or missing mail. Please contact USPS (your local post office) with questions regarding these issues.
If your package has not arrived in a timely fashion please contact the shipping company. One the package has been scanned into the system by the shipping company it is not longer our responsibility. We cannot be held liable for lost packages by USPS or UPS. Please file a claim accordingly.
INCORRECT ADDRESSES/RE SHIP FEES:
We are not in charge of reshipping orders if you input the wrong address. Please double check your address before checking out! If you enter the wrong address and we ship your order & it gets returned to us you will be required to pay a reship fee of whatever it costs to resend it to you.
Please allow up to 24 hours for your email to be responded to by our Customer Service Team. Any emails sent after business hours are responded to the next business day. Please do not contact us on IG direct messages about customer service issues
ALL SALE ITEMS ARE FINAL SALE